wainbd Terms and Conditions

1.1 Age Requirement

To register and play on wainbd, you must be at least 21 years old. This platform is for individuals aged 21 and above only. wainbd may request identity documents or proof of date of birth at any time for age verification purposes. Providing a false age will result in account cancellation and forfeiture of all deposited funds.

1.2 Jurisdiction Requirement

Before opening and operating an account on wainbd, users must confirm that participating in online gaming and betting is not prohibited under the laws of their own country. Users are solely responsible for complying with the applicable laws of their country.

1.3 One Account Policy

Only one wainbd account is permitted per individual, family, household, IP address, or device. Creating multiple accounts will result in their closure and cancellation of any earned bonuses.

2.1 Registration Process

To register on wainbd, you must provide accurate and complete information. The following details are required:

• Full name (as per national identity card)
• Valid mobile number
• Date of birth
• A strong password

wainbd reserves the right to suspend or cancel any account where false or misleading information has been provided.

2.2 Account Security

You are responsible for keeping your account login details, password, and PIN strictly confidential. You will be held responsible for any activity carried out through your account. If you suspect unauthorized access to your account, contact us immediately.

2.3 Account Verification

wainbd may request any of the following documents at any time for identity verification:

• Photo of national identity card (NID) or passport
• Proof of current address
• Proof of ownership of payment method

wainbd reserves the right to hold withdrawals until verification is complete.

3.1 Deposit Methods and Limits

The following payment methods are currently accepted on the wainbd platform:

• bKash
• Nagad
• Rocket

The minimum deposit amount for each method is ৳300. Deposits are generally credited to the account instantly.

3.2 Withdrawal Terms and Processing Time

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 10–45 minutes. Withdrawals must be made to the same payment method used for the deposit.

Withdrawals may be delayed or suspended in the following cases:

• Account verification is in progress
• Bonus wagering requirements have not been met
• Fraud or unusual activity is suspected
• Withdrawal amount exceeds the limit

3.3 Third-Party Transactions

Deposits or withdrawals through a third party (another person's account) are strictly prohibited on wainbd. wainbd reserves the right to close the account and forfeit the balance in case of a violation.

4.1 Welcome Bonus

wainbd offers new members a 150% welcome bonus of up to ৳5,000 on their first deposit. For example:

• Deposit ৳1,000 and receive a bonus of ৳1,500 — total balance ৳2,500
• Deposit ৳8,000 and receive a maximum bonus of ৳5,000 — total balance ৳13,000

The welcome bonus is available to each new member once only.

4.2 Wagering Requirements

To become eligible to withdraw the welcome bonus, a 20x wagering requirement on the bonus amount must be completed. For example, a bonus of ৳1,500 requires a total of ৳30,000 in settled bets. Bonus funds cannot be withdrawn before the wagering requirement is met.

4.3 General Bonus Terms

The following general terms apply to all bonuses and promotions:

• A bonus applies only to the account it was awarded to.
• While participating in one promotion, another promotion cannot be used at the same time unless stated otherwise.
• Any attempt to earn bonuses through fraudulent activity will result in cancellation of the bonus.
• wainbd reserves the right to modify or cancel the terms of any bonus or promotion.
• wainbd's decision is final in the interpretation of bonus terms.

5.1 Fair Play Commitment

wainbd is committed to ensuring fair and transparent outcomes in all games. Our platform uses software from established and trusted game providers. The outcome of every game is determined by a Random Number Generator (RNG).

5.2 Prohibited Activities

The following activities are strictly prohibited on wainbd:

• Playing games using bots, automated software, or artificial intelligence
• Colluding with other players to manipulate games
• Exploiting technical flaws or bugs in games to gain an unfair advantage
• Using the platform for money laundering or illegal financial activity
• Impersonating another member or using misleading information

Involvement in any of the above activities will result in immediate account closure, forfeiture of all funds, and possible legal action.

5.3 Technical Errors

If the outcome of any game is affected by a server outage, network issue, or software error, wainbd reserves the right to void the bet for that game or restart it. wainbd's liability for losses caused by technical reasons is limited.

6.1 VIP Tiers

wainbd has four VIP tiers, each offering a weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

You can advance to a higher tier through regular play. wainbd reserves the right to change the specific benefits and terms of each tier.

6.2 Cashback Terms

Weekly cashback is calculated based on net losses for the week. Cashback funds are added directly to the account balance with no separate wagering requirement. However, at least one bet must be placed before withdrawing cashback.

7.1 Our Commitment

wainbd places the highest priority on responsible gaming. We believe gaming is for entertainment and we are committed to ensuring no member suffers financial or psychological harm.

7.2 Self-Control Tools

wainbd provides members with the following self-control features:

• Setting deposit limits (daily / weekly / monthly)
• Self-exclusion or temporary account suspension for a set period
• Reality check feature (session time monitoring)

To use these tools, contact us via 24/7 live chat. For more details, visit our Responsible Gaming page.

8.1 Personal Data Collection and Use

wainbd collects personal information for the purposes of registration, verification, transactions, and customer service. This information is stored and processed with strict confidentiality. Personal data is not shared with third parties except where required by law.

8.2 Data Security Measures

wainbd uses SSL encryption technology to keep all sensitive data secure. Maximum security is ensured during financial transactions. For more details, read our Privacy Policy.

9.1 Account Closure by the User

Any member may request account closure at any time via live chat or email. Pending withdrawals and bonus matters must be settled before the account is closed.

9.2 Account Termination by wainbd

wainbd may close or suspend any account without notice in the following circumstances:

• Violation of terms and conditions
• Suspicion of fraud or deception
• Provision of false information
• Money laundering or illegal activity
• Operating multiple accounts
• Account operated by a minor

In such cases, wainbd reserves the right to forfeit deposited funds and bonuses.

10.1 Limited Liability

wainbd accepts no liability in the following cases:

• Game losses due to internet disconnection
• Technical issues with the user's own device
• Third-party software errors
• Any unforeseen circumstances beyond our control (force majeure)

10.2 Indemnification

If wainbd suffers a loss due to any breach of the terms, the member will be obligated to provide compensation for that loss. This includes legal costs, fines, and third-party claims.

11.1 Right to Make Changes

wainbd reserves the right to modify, add to, or remove any part of these terms and conditions at any time. For significant changes, a notification will be sent to members' accounts.

11.2 Acceptance of Updated Terms

Continued use of the platform after updated terms are published will be considered as your acceptance of the new terms. If you do not agree with the new terms, please contact us to close your account.

12.1 Complaint Process

For any issue or dispute, please first contact our customer service team:

• 24/7 Live Chat support in Bengali
• Email: [email protected]

After receiving a complaint, an investigation will be conducted within a reasonable time and a decision will be communicated.

12.2 Final Decision

In any dispute, the decision of wainbd's management shall be final and binding. A mutually agreed resolution between both parties is always given priority.

12.3 Applicable Law

The relevant international gaming laws will apply to the interpretation, enforcement, and resolution of any dispute under these terms and conditions. Users are solely responsible for complying with the local laws of their own country.